If you received the item and changed your mind, you can return it for a refund or exchange. We allow up to 14 days from the delivery date and accept returns that are in their original and unused condition. Any signs of alteration or being worn/used, it can no longer be accepted for return or exchange.

If you purchased an item with original factory tape, plastic protectors, and stickers they must be intact and never removed in order for us to accept a return or exchange. Any original box and all paperwork must be intact and in the same condition.

You must email our customer service for a Return Merchandise Authorization Number (RMA #) as no returns will be accepted without authorization. RMA #'s are valid up to the end of the 14-day return period.

If we have not already shipped your items, we will attempt to cancel or modify your order to the best of our ability. If this is successful, we will then email you a confirmation.

For return shipments, you have two options:

Self-send: You can choose to handle the shipping yourself. We recommend that you send the item back via insured, traceable means such as FedEx or UPS. Otherwise, the risk of loss is yours. Please retain all shipping receipts for your records.

OR

Baum & Co Shipping: We can provide an  insured FedEx shipping label for a return shipping and handling fee (within the contiguous EU):

• £35 for items under $10,000
• £50 for items over $10,000